Your new best friend on phone calls

Tired of saying “what?” Get real-time captions for free.
Hi Pat
Hey, Linda. I was thinking, are we still on for San Antonio this fall?
Yes! I've been dreaming about the Riverwalk and with CaptionMate I'm actually catching every word this time.
I know, right? It's made phone calls so much easier, especially with the background noise.
Exactly.
Core Features

Making every call clear

CaptionMate is a game-changer for the deaf and hard of hearing community.

Fast, accurate captions

With our real-time call captioning, you can read what the other person is saying, right as they say it.

Over 150 languages

Get high-quality captions in Spanish, Mandarin, Vietnamese, and more languages from all over the world.

No cost to users

Funded by an FCC-administered program, our service is free for people with hearing loss. (That’s right: free.)

Private and secure

Your calls are your business. With our automated speech recognition technology, every call is 100% confidential.
Testimonials

What People are Saying

OUTSTANDING!!! This application is absolutely liberating!! No more relay operators, no more having to TEXT all the time, total freedom and independence!! This is a must get for any vocal deaf person!! Kudos to the developers!!!
Bob Thompson
Not to have the long wait times from transcribing to text is wonderful. Less errors too. This is going to change my life! Thank you!
jcart21
This app is a lifesaver for hearing impaired people. Helps us maintain our dependence! Love it.
Rebecca Miler
Slowly became hearing impaired and can no longer understand phone calls. This app has been a blessing. I no longer have to depend on family members for help.
Deaf LDy
This app has been amazing. It’s been extremely helpful. It’s been a lifesaver and makes things so much easier. Especially with the transcripts. You can go over any part of the conversation to confirm you understood correctly.
Dalia975
This is a fantastic tool. I use a headset that helps, but with CaptionMate, I can answer a call with confidence that I will be able to understand, even without the headset being in my ears.
Dustin Allen
This app definitely in a huge way allows me to not procrastinate putting off a call. I used to make the excuse I’ll email the company, now I’m likely to call instead.
Fromtoronto1
CaptionMate is fantastic! It’s been a welcome relief at work and has allowed me to handle things I would have normally asked someone else to handle because I was afraid I wouldn’t understand the caller. So thankful for this app!
Sharbear93
What can I say...It took too many years wasted on other apps until I found this one.
Keb Carter
This app has changed my life. As a HOH person, talking on the phone is hard! Plus I’m a texter anyway! This app gave me confidence to talk on the phone again with its live transcription of calls!
LolLyssa
It's the greatest app I have ever used, I like the accuracy of the captions and it is faster than any other captioning app. I love CaptionMate.
Robert Taylor
Awesome app for people with hearing loss, makes phone conversations easier!!
jotacorredo
This app is a life game changer! Cancelled my landline and got rid of all my captioned physical phones — now I only do calls both incoming and outgoing through my cell phone. Slice of heaven to have such ease in communication!
JDA - Chicago
This app is great. Can see all that's being said. So easy to use. Can't understand without it.
Ann Renea
OUTSTANDING!!! This application is absolutely liberating!! No more relay operators, no more having to TEXT all the time, total freedom and independence!! This is a must get for any vocal deaf person!! Kudos to the developers!!!
Bob Thompson
Not to have the long wait times from transcribing to text is wonderful. Less errors too. This is going to change my life! Thank you!
jcart21
This app is a lifesaver for hearing impaired people. Helps us maintain our dependence! Love it.
Rebecca Miler
Slowly became hearing impaired and can no longer understand phone calls. This app has been a blessing. I no longer have to depend on family members for help.
Deaf LDy
This app has been amazing. It’s been extremely helpful. It’s been a lifesaver and makes things so much easier. Especially with the transcripts. You can go over any part of the conversation to confirm you understood correctly.
Dalia975
This is a fantastic tool. I use a headset that helps, but with CaptionMate, I can answer a call with confidence that I will be able to understand, even without the headset being in my ears.
Dustin Allen
This app definitely in a huge way allows me to not procrastinate putting off a call. I used to make the excuse I’ll email the company, now I’m likely to call instead.
Fromtoronto1
CaptionMate is fantastic! It’s been a welcome relief at work and has allowed me to handle things I would have normally asked someone else to handle because I was afraid I wouldn’t understand the caller. So thankful for this app!
Sharbear93
What can I say...It took too many years wasted on other apps until I found this one.
Keb Carter
This app has changed my life. As a HOH person, talking on the phone is hard! Plus I’m a texter anyway! This app gave me confidence to talk on the phone again with its live transcription of calls!
LolLyssa
It's the greatest app I have ever used, I like the accuracy of the captions and it is faster than any other captioning app. I love CaptionMate.
Robert Taylor
Awesome app for people with hearing loss, makes phone conversations easier!!
jotacorredo
This app is a life game changer! Cancelled my landline and got rid of all my captioned physical phones — now I only do calls both incoming and outgoing through my cell phone. Slice of heaven to have such ease in communication!
JDA - Chicago
This app is great. Can see all that's being said. So easy to use. Can't understand without it.
Ann Renea
Key Features

With CaptionMate, you can…

Keep your current number

Call forwarding lets you stay connected without having to change your phone number.

Save and review transcripts

Don’t worry about missing important details like addresses: just check the transcript later.

Caption incoming voicemail

Save time and effort listening to voicemail messages with full preview transcripts.

Choose from 150+ languages

The entire app interface can be in the language of your choice, not just the call captions.

Create a personal word library

To improve accuracy, you can add custom words or phrases that come up on your calls.

Make captions easier to read

Customize the font size and color of captions to make the app more comfortable to use.

Frequently Asked Questions

FAQ

How does CaptionMate work?

CaptionMate is a mobile app that uses automated speech recognition technology to instantly transcribe both sides of a phone call, so that the entire conversation can be read in real time. It’s an easy way for people with hearing loss to use the phone like anyone else and regain their confidence and independence.

Are my calls confidential?

Yes. Because we use automated speech recognition technology, your calls stay private. No call audio is logged for machine learning or any other purpose, and only you have access to your call transcripts.

Our privacy and compliance procedures are reviewed and audited by the FCC. You can read our privacy policy here. [linked to privacy policy]

Am I eligible to use CaptionMate?

CaptionMate is for anyone who:

Has trouble hearing on the phone
Needs captions to understand the other party
Is located in the United States

Have more questions?

Visit the Help Center